Answers to the questions we're asked most. Can't find what you need? Call 0333 091 2016 or email info@tradepricesonline.co.uk.
Who are Trade Prices Online?
Trade Prices Online is a specialist online builders merchant based in Devon. We sell Lindab steel guttering, SIGA and Pro Clima airtightness products, Metal Gutta copper, zinc and stainless steel guttering, drainage, tanking, fixings and sealants at trade prices across the UK.
Are your prices shown with or without VAT?
Prices are shown excluding VAT. Use the ex/inc VAT switch at the top of the site to see prices including VAT. VAT is added at checkout.
How much is delivery?
Delivery is free on orders over £500. Below that, the delivery charge is shown at checkout. Metal Gutta products are delivered direct to site from the manufacturer for £15 + VAT per order, or £70 + VAT if the order includes 2.4m lengths.
How quickly will my order arrive?
We aim to despatch within 2 working days. If an item is out of stock the lead time can extend to approximately 10–15 working days. Cast aluminium guttering takes approx 5–7 working days. Metal Gutta fittings typically take 5–10 working days, and orders including 2.4m lengths 10–20 working days.
Where do you deliver?
We deliver throughout the UK mainland using TNT/FedEx, DPD, DX, pallet networks or our own vehicles. Metal Gutta products cannot be delivered to Northern Ireland, and Scottish Highlands and Islands deliveries incur an extra charge.
Can I return items?
Yes, within 2 months of purchase and with our prior written permission. Goods must be unused, clean and in their original undamaged packaging. Return carriage is paid by the customer and a 15% restocking charge applies. Goods are credited once they have arrived back and been checked.
Are you a SIGA stockist?
Yes. We stock SIGA airtightness and weatherproofing products including Majrex 200 and Majpell 5 vapour control layers, Majcoat 200 SOB roofing membrane, Rissan and Sicrall airtight tapes, Fentrim window tapes, Wigluv 60 exterior tape and Twinet 20 double-sided tape.
Do you sell Lindab guttering?
Yes. We sell the Lindab Rainline steel guttering system in half round (100, 125 and 150mm) and rectangular profiles, with 75, 87 and 100mm downpipes, in Magestic galvanised and a range of colour-coated finishes. Our Lindab Quick Order tool lets you build a full order on one page.
What warranty does Lindab guttering have?
Lindab Rainline high-build polyester coated products come with a 15 year warranty. Magestic galvanised comes with a 10 year warranty.
Why is there a surcharge on some cast aluminium orders?
Coloured (powder coated) cast aluminium guttering is often coated to order. Orders with less than £300 + VAT of coloured cast aluminium have a £50 + VAT powder coating surcharge added automatically. Plain milled aluminium is not affected.
Can you help me work out what I need?
Yes. Use our Lindab Quick Order, Metal Gutta Quick Order and Airtightness Kit Estimator tools, or call us on 0333 091 2016 with your measurements.
